Most owners build their Google Business Profile once, then forget it. A week later it's stale — no new posts, old photos, customer questions left hanging. We keep it alive for you.
Replies, posts, photos and review requests, month after month, in your voice. The profile that earns the click stays alive long enough to actually catch the customer.
You don’t lose customers in one dramatic moment. You lose them in the small stuff nobody keeps up.
No new posts since last Christmas. The same three photos from 2021. Google reads “not cared for” and quietly drops you below the place that posted yesterday.
A customer asks “do you do takeaway?” on your profile and hears nothing. A 3-star review sits replied-to-by-nobody. Each one is a silent “we’re not paying attention.”
Here’s the thing: your reviews earned the click. The profile is supposed to catch it and close it. A stale profile lets that click slip straight to the competitor who posted this morning.
Send me your Google Business Profile — I’ll send back a free check of what’s stale and what to fix. No cost.
Get my free GBP check →This is the recurring work most owners mean to do and never get to. We do it, in your tone, from your own account.
Every new review gets a reply draft + a same-day alert. You paste from your own Google account — Google’s rule, and the safe way.
4 posts a month — offers, behind-the-scenes, a quiet “thanks for coming in”. Keeps the profile looking alive to Google and to customers.
New images added monthly (8 on Growth / Pro) — the room, the plate, the team. Profiles with recent photos out-show the ones stuck in 2021.
Customer questions answered, and the obvious ones pre-answered so the next person doesn’t have to ask. No more “do you do takeaway?” hanging.
A simple link + QR card your team can hand over. Happy customers get asked at the right moment — the system that actually grows reviews.
A short monthly note (weekly on Growth / Pro): views, calls, ranking moves, what customers praised, what to fix. Plain English, no dashboards to learn.
Illustrative ranges from profiles we manage — your numbers depend on your category and starting point. No honest provider guarantees a fixed result; we put the system in place so the trend goes the right way.
Founding Bristol partners keep their quoted £39/mo rate.
Everything goes through PayPal. Any UK card — Visa, Mastercard — or your PayPal balance, no account needed. I send the invoice by email; you click pay. Your card details never touch my side.
The full quote sheet lists every plan, what’s included, and the welcome rate — ready to print or forward.
See the full quote sheet →No. You add FifthStar as a GBP manager (you stay the owner). That’s both Google’s rule and the safe way — you can remove us in two clicks, anytime.
Our £49/mo entry tier: every new review gets a reply draft + same-day alert, plus a monthly insights note — replies only, nothing else. The low-friction way to start; move up to Starter any time.
No. If you came in from our first Bristol emails, your quoted £39/mo is a founding rate we lock in for life. Reply-only at £39/mo stays yours as long as you’re on it.
Anytime. Month-to-month, no contract, no exit fee. Email me and it stops at the end of the current month.
No honest provider does. We put the system in place — requests, replies, posts — so the trend goes the right way. You stay in control of your account the whole time.
Agencies bill £400–£800/mo for the same work. One person, no overhead, same voice as your replies and your site. You’re not paying for an account manager you’ll never meet.
Send me your Google Business Profile and I’ll return a free check of what’s stale and what to fix. No cost, no catch.